Will Blizzard Give Me a Refund?
Blizzard Entertainment, the renowned developer and publisher of popular video games such as World of Warcraft, StarCraft, and Overwatch, has a strict refund policy in place. In this article, we will delve into the refund policies of Blizzard and answer the question, "Will Blizzard give me a refund?"
Refund Policy Overview
Blizzard’s refund policy is straightforward: they only provide refunds for purchases made on their own platform. This includes purchases made through the Blizzard Shop, the Battle.net App, or within one of their games. Refunds are typically processed back to the original payment method used for the purchase.
Purchasing Refunds
If you have made a purchase on Blizzard’s platform and wish to request a refund, you must do so within 14 days of the purchase date. The purchase must also have less than 2 hours of playtime logged to be eligible for a refund.
Refund Restrictions
Blizzard’s refund policy has some restrictions and exceptions:
- Gold 5-1 and Bronze 5-1 players are not eligible for refunds.
- Competitive Points earned from competitive play cannot be refunded.
- Golden Weapons and Titles cannot be refunded.
- Seasonal Passes and DLC Packs are non-refundable.
Refund Request Process
To request a refund, follow these steps:
- Log in to your Blizzard account.
- Go to the Account Management section.
- Click on Refund Requests.
- Fill out the refund request form, providing the necessary information and explaining the reason for the request.
- Submit the request.
Important Refund Details
- Refunds are typically processed within 24-48 hours of the request.
- Refunds may take up to 5-7 business days to appear in your original payment method.
- Refunds are only provided for purchases made on Blizzard’s platform and are subject to the above restrictions.
What Can’t Be Refunded
The following items cannot be refunded:
- Digital Goods, such as in-game items, pets, or mounts.
- Subscriptions, including World of Warcraft subscriptions.
- Seasonal Passes and DLC Packs.
- Golden Weapons and Titles.
- Competitive Points earned from competitive play.
What Can Be Refunded
The following items can be refunded:
- Game Purchases, including digital copies of Blizzard games.
- Expansion Packs, including DLC packs.
- Subscription Credits, if the subscription has not been used.
Conclusion
Blizzard’s refund policy is designed to protect both the customer and the company. By understanding the refund policy and its restrictions, you can make informed purchasing decisions and request refunds when necessary. Remember to follow the refund request process and provide the necessary information to ensure a smooth and timely refund.