What to Do If You Buy a Game at GameStop and You Don’t Like It?
If you’ve purchased a game at GameStop and ended up not liking it, don’t worry! GameStop has a return and exchange policy that allows you to return or exchange your game within a certain time frame. Here’s a step-by-step guide on what to do if you buy a game at GameStop and you don’t like it.
Unopened Games
- Unopened new items can be returned/exchanged w/in 30 days. If you’ve purchased an unopened game and don’t like it, you can return it to GameStop within 30 days of purchase.
- Returned items must be in original condition. Make sure the game is in its original packaging and condition to be eligible for a return or exchange.
Opened Games
- Opened new video games, new PC games & new systems can be exchanged for the identical item w/in 7 days. If you’ve opened a new game and don’t like it, you can exchange it for the same game within 7 days.
- Opened accessories & all used items can be returned/exchanged w/in 7 days. If you’ve purchased an opened accessory or used game and don’t like it, you can return it to GameStop within 7 days.
Digital Games
- Digital content is not eligible for return or exchange. Unfortunately, digital games purchased from GameStop are non-refundable and non-exchangeable.
Pre-Ordered Games
- Pre-ordered games can be cancelled before release date. If you’ve pre-ordered a game and don’t want it anymore, you can cancel your pre-order before the game’s release date.
GameStop Pro Members
- GameStop Pro members can get extended return and exchange windows. As a GameStop Pro member, you may be eligible for extended return and exchange windows. Check your GameStop Pro membership benefits for details.
What to Do If You’re Not Happy with Your Game
- Return or exchange your game. If you’re not happy with your game, return it to GameStop within the allowed time frame.
- Contact GameStop customer service. If you’re having trouble with your return or exchange, contact GameStop customer service for assistance.
- Check your receipt. Make sure you have your receipt handy to prove your purchase.
Return and Exchange Policy Summary
| Type of Game | Return/Exchange Window |
|---|---|
| Unopened New Games | 30 days |
| Opened New Games | 7 days |
| Opened Accessories & Used Games | 7 days |
| Digital Games | Not eligible for return or exchange |
Tips and Tricks
- Read reviews and check the game’s description before purchasing. Make sure you know what you’re getting before buying a game.
- Check the game’s system requirements. Ensure the game is compatible with your gaming system before purchasing.
- Consider buying a used game. Used games can be a cost-effective way to try out a new game without committing to a full price purchase.
In conclusion, if you buy a game at GameStop and you don’t like it, don’t worry! GameStop has a return and exchange policy that allows you to return or exchange your game within a certain time frame. Make sure to check the return and exchange policy for your specific game and follow the tips and tricks above to ensure a smooth return or exchange process.