When You Preorder from GameStop: When Do You Pay?
Direct Answer:
Your credit card will only be charged when your order is processed. In some cases, GameStop will authorize your credit card 10 days before the product release date to ensure they receive the product on time. If you used an account credit to pre-order your game, your balance will be taken immediately. This is a general summary of the payment process at GameStop when you pre-order a game.
Processing and Authorization
The first step in the preorder process is processing. After submitting your order, GameStop will review and authorize it. This is an internal process that ensures you meet the eligibility criteria to place an order. Here, GameStop will automatically retrieve the funds from your payment method, which is usually your credit card.
However, in some cases, they may not charge you immediately. Instead, they might authorize your credit card 10 days before the release date. This authorization allows GameStop to receive the product on time. This authorization amount is not charged to your credit card until your game is shipped or arrives in-store.
Authorized But Not Charged? Why?
You may be wondering why GameStop does this. The purpose is to ensure they can guarantee the availability of products and avoid stockouts or supply chain issues. Authorizing your credit card means you have reserved the item, and GameStop holds your payment until the release date. This way, even if the product shipment is delayed, your account balance remains intact.
Immediate Payment for Account Credits
If you used GameStop account credit to pre-order your game, the balance will be taken immediately. In this case, your existing balance will be deducted before being applied to your future orders.
Prepaid Payments and Deposits
Sometimes, GameStop offers special promotions or bundles where a deposit is required for future products. In this situation, the deposit or upfront payment is usually not fully refundable. For these types of orders, be sure to review and agree to the terms before confirming your purchase.
Canceling or Changing Your Preorder
If you wish to cancel or change your preorder, contact the local GameStop store that manages the order. They may request a restocking fee depending on the circumstances of cancellation.
Table Summary of Payment Process
| Method of Payment | Authorization | Charged |
|---|---|---|
| Credit Card | 10 days before release date (Authorization) | Release Date or In-Store Availability |
| Account Credit | Instant | Instant |
| Deposits or Prepaid | Varies (Consult GameStop Terms) | Not Specified |
Other Questions and Answers
Why did GameStop Cancel my Order?
GameStop typically cancels orders for product unavailability, regional or national stockouts, or delayed shipments. Sometimes, they may also request further information or clarification about the order.
How long does GameStop Hold an Order?
GameStop usually holds orders for pick-up for 48 hours before releasing the game on the shelf. After the hold period, orders become available for anyone in the store.
Tracking My Order
To track an order, visit the "Order History" page, sign in, and explore recent orders. Click the order number to review the status, tracking numbers, and available self-service options.
Conclusion
Understanding GameStop’s payment and ordering process can help ease your concerns about preorders and cancellations. Review and agree to the terms, and don’t hesitate to contact the store directly with any questions or changes to your order. Now that you know when to pay for your GameStop preorders, you can continue gaming with confidence!