Can I cancel my preorder at GameStop?

Can I Cancel My Preorder at GameStop?

If you’ve preordered a game or accessory at GameStop, but have changed your mind, you may be wondering if you can cancel your preorder. The answer is yes, but there are some conditions and procedures to follow.

Phone: A Convenient Option

GameStop’s customer service department is available by phone 7 days a week, from 8:00 AM – 8:00 PM (CST). You can call them at 1-800-883-8895 to request a cancellation. This is a convenient option, as you can get assistance quickly and easily.

Online Form: An Alternative

Alternatively, you can submit a request to cancel your preorder through GameStop’s online form. You can find this form on the GameStop website. Fill out the form with your order details and reasons for cancellation. This method may take a bit longer, but it’s a good option if you’re not comfortable speaking with a representative over the phone.

What Happens If You Don’t Pick Up Your Preorder?

If you don’t pick up your preorder at GameStop, the store will usually hold the item for about 48 hours. If you call them and explain your situation, they may be willing to hold it for longer or allow someone else to pick it up.

Refund Options

If you cancel your preorder, you may be eligible for a refund. However, the refund policy varies depending on the specific store and the type of item. Some items, such as preowned games, may not be refundable. Others, such as new games, may have a restocking fee.

Return Policy

GameStop has a 15-day return policy for unopened new products, including new software, hardware, accessories, collectibles, and unworn apparel (with tags attached). If you return an item within this timeframe, you can get a full refund. If you return an item outside of this timeframe, you may be eligible for store credit or an exchange.

Canceling a Same-Day Delivery Order

If you’ve placed a same-day delivery order at GameStop, you may be wondering if you can cancel it. Unfortunately, once an order is placed for same-day delivery, it’s usually not possible to cancel it. However, you can try contacting customer service to see if there’s any flexibility.

Can You Sell Games at GameStop at 17?

If you’re 17 years old, you may be wondering if you can sell games at GameStop. Unfortunately, the answer is no. According to GameStop’s trading policy, customers must be at least 18 years old to trade in items at their stores.

Summary

In summary, if you’ve preordered an item at GameStop and want to cancel it, you can contact their customer service department by phone or submit a request through their online form. Refunds and return policies vary depending on the store and type of item. Keep in mind that same-day delivery orders are usually non-cancellable, and minors are not allowed to trade in items at GameStop.

Conclusion

Cancelling a preorder at GameStop is possible, but it’s essential to follow the correct procedures and understand the refund and return policies. By doing so, you can avoid any potential issues and get a smooth resolution.