Can I get my money back from Steam Wallet?
As one of the largest digital gaming platforms, Steam provides gamers with a secure and user-friendly way to purchase digital games and software. At times, you might decide that a particular game isn’t to your liking, or you may experience difficulties with a particular game and want a refund. Luckily, Steam’s refund policy allows for the return or exchange of funds under specific circumstances.
When Can I Get a Refund?
You can get a refund on Steam for a digital game or non-game item, but you must have played less than 2 hours and not redeemed the item previously. For digital items like game subscriptions, the refund period starts from the moment you subscribe and never expire.
Here’s what you need to do for a successful refund:
Requirements for Refund Eligibility
- The item is less than 2 hours old. You must not have accessed or used the item longer than 2 hours.