Can You Cancel a EB Games Pre Order?
If you’ve placed a pre-order at EB Games and are now having second thoughts, you may be wondering if it’s possible to cancel your order. The good news is that, in most cases, you can cancel your pre-order, but the process and rules may vary depending on the type of pre-order and the platform used.
Online Pre-Orders
For online pre-orders, you can cancel your order up to 1 business day after placing it. To do so, simply log in to your account on the EB Games website, go to your order history, and select the order you want to cancel. From there, you can follow the prompts to cancel the order.
In-Store Pre-Orders
For in-store pre-orders, the process is a bit different. Once you’ve placed your pre-order, you’ll need to wait until the game or item is released before you can cancel. You can cancel your in-store pre-order in person at the EB Games store where you placed the order.
Return Policy
EB Games has a return policy that allows you to return pre-ordered items within 14 days of receiving them. The item must be in its original condition, with all original packaging and accessories included. You’ll need to provide a valid reason for the return, and you may be required to provide proof of purchase.
Pre-Order Refunds
If you cancel your pre-order, you’ll typically receive a full refund. However, if the game or item has already been released, you may not be eligible for a full refund. In this case, you may be able to exchange the item for a different title or receive a store credit.
Digital Pre-Orders
For digital pre-orders, the process is slightly different. Once you’ve placed your pre-order, you’ll receive an email with instructions on how to download the game or content. If you change your mind, you can cancel your digital pre-order at any time before the content is downloaded.
PlayStation Store Pre-Orders
If you’ve placed a pre-order on the PlayStation Store, you can cancel it up to 24 hours before the game is released. To do so, simply go to the PlayStation Store on your console, select the pre-order, and choose "Cancel Pre-Order."
Xbox Store Pre-Orders
For Xbox Store pre-orders, you can cancel up to 24 hours before the game is released. To do so, simply go to the Xbox Store on your console, select the pre-order, and choose "Cancel Pre-Order."
Nintendo eShop Pre-Orders
For Nintendo eShop pre-orders, you can cancel up to 24 hours before the game is released. To do so, simply go to the Nintendo eShop on your console, select the pre-order, and choose "Cancel Pre-Order."
Key Takeaways
• You can cancel an EB Games pre-order online up to 1 business day after placing it.
• For in-store pre-orders, you can cancel the order in person at the EB Games store where you placed the order.
• EB Games has a return policy that allows you to return pre-ordered items within 14 days of receiving them.
• If you cancel your pre-order, you’ll typically receive a full refund, but this may not be the case if the game or item has already been released.
• Digital pre-orders can be canceled at any time before the content is downloaded.
• PlayStation Store, Xbox Store, and Nintendo eShop pre-orders can be canceled up to 24 hours before the game is released.
By understanding the rules and policies surrounding pre-orders at EB Games, you can make an informed decision about whether or not to cancel your order. Whether you’re looking to avoid a financial commitment or simply change your mind about a game, knowing your options can help you make the best decision for your needs.