Can You Refund Games from Microsoft Store?
Microsoft Store allows customers to purchase digital games, but what happens if you’re not satisfied with your purchase? Can you refund games from Microsoft Store? In this article, we’ll explore the refund policy of Microsoft Store and provide you with the answers to your questions.
Digital Goods Refund Policy
According to Microsoft, digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books are not returnable unless the offer for applicable law states that you’re eligible for a refund. You can request a refund on your Xbox order history page. However, this policy may vary depending on the type of content you purchased.
Game Refund Policy
When it comes to games, Microsoft has a specific refund policy. You can request a refund within 14 days of purchase. The game must be uninstalled from your device, and you must not have played it for more than a few minutes. If you request a refund, Microsoft will block a new purchase of the same product.
Uninstalling Games
To uninstall a game, follow these steps:
- Go to the Start menu
- Select Settings
- Choose Apps
- Select the game you want to uninstall
- Click Uninstall
Requesting a Refund
To request a refund, follow these steps:
- Sign in to your Order history (https://account.microsoft.com/billing/orders)
- Select the order containing the game you want to refund
- Click Request a return
Can You Refund a Game with More than 2 Hours Played?
According to Steam’s policy, if you’ve played a game for more than 2 hours, you’re not eligible for a refund. However, Microsoft’s policy is different. If you’ve played a game for more than a few minutes, you’re not eligible for a refund.
Can You Refund Minecraft on Microsoft Store?
Yes, you can refund Minecraft on Microsoft Store. If you’ve installed the software, uninstall it from each device. Then, follow the steps to request a refund.
Table: Microsoft Store Refund Policy
| Type of Content | Refund Eligibility |
|---|---|
| Digital Goods | No, unless applicable law states otherwise |
| Games | Yes, within 14 days of purchase, game must be uninstalled, and not played for more than a few minutes |
| Subscriptions | Contact Microsoft Support for more information |
Conclusion
Microsoft Store has a specific refund policy for digital games and other content. You can request a refund within 14 days of purchase, but the game must be uninstalled and not played for more than a few minutes. If you’ve played a game for more than a few minutes, you’re not eligible for a refund. We hope this article has provided you with the answers to your questions and helps you understand the refund policy of Microsoft Store.
Additional Tips
- Always check the refund policy before making a purchase on Microsoft Store.
- Keep your order history and game installation records in case you need to request a refund.
- Contact Microsoft Support if you have any questions or concerns about the refund policy.
By following these tips and understanding the refund policy of Microsoft Store, you can make informed decisions when purchasing digital games and other content.