Canceling a Suspended Ubisoft Subscription: A Step-by-Step Guide
Ubiosoft, the global creator of Assassin’s Creed, Far Cry, Just Dance, and many more, offers a subscription service called Ubisoft+. With the vast array of games at your fingertips, it can be daunting to cancel a subscription if it’s no longer desired. In this guide, we’ll walk you through the process of canceling a suspended Ubisoft+ subscription.
Understanding Suspended Subscriptions
If a payment is not successfully settled, due to an expiration of the payment method, insufficient funds, or any other reason, your subscription may be suspended until you successfully charge a valid payment method. It is crucial to note that cancelling your subscription will disable immediate access to premium content such as downloadable content (DLC) packs, and expansions.
Step 1: Log In to Your Ubisoft Account
Visit Ubisoft’s official website at ubisoft.com and select My Account option on the top-right corner. Enter your UB account and Password, and click on the Log In button to access your account management panel.
Step 2: Access My Subscription Page
Once you log in, click on your username or profile icon () to access your profile summary page. Scroll down the page and click on the My Subscription section to view your subscription settings and status.
How to Cancel Your Suspended Ubisoft Subscription
Follow the instructions below to cancel your suspended Ubisoft subscription:
Go to the **My Subscription** page
Scroll down to the " **Subscription Status**"
Click on **"Cancel Membership"**
Click the confirmatory ‘Are You Sure?’ prompt and it will be cancelled, thus deactivating immediate access to premium content such as downloadable content (DLC) packs, and expansions.