How do I change my EA account for my child?
As a parent, it’s natural to want to ensure your child’s online safety and security. If your child has an EA account, you may want to change it to better suit their needs or preferences. In this article, we’ll guide you through the process of changing your EA account for your child.
Can’t change your child’s EA account from the EA app
Child accounts can’t be changed from the EA app. You can only upgrade a child account by logging in to the EA app with the child account’s username (not their email address). If you’re having trouble changing your child’s account, don’t worry – we’ll walk you through the process step-by-step.
How to change your child’s EA account
To change your child’s EA account, follow these steps:
- Log in to the EA app: Open the EA app and sign in with your child’s username and password.
- Access the account settings: Click on the account icon in the top right corner of the app and select "Account Settings."
- Select "Parent" or "Guardian": Click on the "Parent" or "Guardian" option to change the account type.
- Enter new account information: Enter the new account information, including the child’s name, birthdate, and parental email address.
- Confirm the changes: Confirm the changes by clicking on the "Save Changes" button.
Minimum age requirement for EA accounts
Bold: You must be at least 13 years old to create an EA account.
Can’t remove games from EA accounts
Important: You can’t remove games from an EA account. If you need to remove a game from your child’s account, you’ll need to create a new account and purchase the game again.
Why can’t I unlink my EA account?
If your account has been disabled, banned, or suspended, you won’t be able to unlink your platform account from your EA Account. If you need help with a disabled account, you can attempt to reset your password to re-enable your account and then continue with the unlinking steps.
How can I change my EA account on PS4?
As it turns out, you can’t "switch" EA accounts on PS4. Games requiring an EA account on PS4 will automatically search for one using your PSN email address, and if none is found, they will automatically create one and link it on your PSN account.
Table: EA Account Types
| Account Type | Description |
|---|---|
| Child Account | An account created for children under the age of 13. |
| Parent/Guardian Account | An account created for parents or guardians to manage their child’s account. |
| Adult Account | An account created for individuals 13 years old or older. |
Conclusion
Changing your child’s EA account can be a bit tricky, but with these steps, you should be able to upgrade their account to better suit their needs. Remember to always prioritize your child’s online safety and security. If you have any further questions or concerns, feel free to reach out to EA’s customer support team.
Additional Resources
- EA’s Parent Guide to Online Safety
- EA’s EA Account Help