How do I change my region on Ubisoft Connect?
As the country set on your Ubisoft account can affect certain features and services, it is important to make sure it matches your current location. While you can change some account details on the account management website, it is not possible for you to change the country or region by yourself for security reasons.
Why is changing your region important?
- It can affect your ability to access certain games, features, or services
- It can impact your in-game experience and availability of content
- It can affect your account security and compliance with local laws and regulations
How do I change my region on Ubisoft Connect?
Unfortunately, Ubisoft Connect does not allow you to change your region directly through the platform. However, you can follow these steps to change your region:
- Contact Ubisoft Support: Reach out to Ubisoft’s customer support team through their official website or social media channels. They will assist you in changing your region and provide you with a form to fill out.
- Fill out the form: Fill out the form provided by Ubisoft Support with the following information:
- Your Ubisoft account email address
- Your reason for changing your region (optional)
- Your new region (select from a list of available regions)
- Wait for confirmation: Wait for Ubisoft Support to review and confirm your request. They may ask for additional information or verification before processing your request.
Important notes:
- Please note that changing your region may affect your account and game data: Make sure to backup your game saves and data before changing your region, as this may impact your ability to access your account or game content.
- Changing your region may not be possible for all accounts: Some accounts may be restricted from changing their region due to legal or regulatory requirements.
Why can’t I change my region myself?
Ubisoft has implemented this security measure to prevent fraud and abuse. By not allowing users to change their region themselves, Ubisoft can ensure that accounts are only associated with a specific region and prevent unauthorized access to accounts or content.
Conclusion:
Changing your region on Ubisoft Connect is not a straightforward process, but it is possible with the assistance of Ubisoft Support. Make sure to follow the correct steps and provide the required information to ensure a smooth transition. Remember to backup your game saves and data before changing your region, and be aware that this may affect your account and game data.
Frequently Asked Questions:
- Can I change my region if I’ve already purchased a game?: Yes, you can change your region and still access the game and its content.
- Will changing my region affect my account level or achievements?: No, changing your region will not affect your account level or achievements.
- Can I change my region multiple times?: No, Ubisoft does not allow multiple changes to your region.
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