How to Fix Corrupted Files on PS4: A Step-by-Step Guide
Corrupted files on your PlayStation 4 (PS4) can be frustrating and prevent you from playing your favorite games. In this article, we will provide a step-by-step guide on how to fix corrupted files on your PS4.
What are Corrupted Files?
Corrupted files occur when a file or storage device is altered from its original state, causing it to behave differently or become completely inaccessible. Common symptoms of hard drive corruption include:
• The drive is completely inaccessible
• Sluggish performance
• Error messages or crashes
What Causes Corrupted Files on PS4?
Corrupted files on PS4 can be caused by several factors, including:
• Physical damage to the hard drive: Physical damage to the hard drive can cause files to become corrupted.
• Software issues: Software issues, such as bugs or glitches, can cause files to become corrupted.
• Power outages: Power outages can cause files to become corrupted.
• Malware or viruses: Malware or viruses can cause files to become corrupted.
How to Fix Corrupted Files on PS4
Fixing corrupted files on PS4 can be a complex process, but it’s worth trying before resorting to more drastic measures. Here are some steps you can follow:
Method 1: Delete the Game and Reinstall
Step 1: Go to the PS4’s home screen and select the game that is experiencing issues.
Step 2: Highlight the game and press the "Options" button on your controller.
Step 3: Select "Delete" and confirm that you want to delete the game.
Step 4: Reinstall the game from the PlayStation Store.
Method 2: Delete Corrupted Downloads
Step 1: Go to the PS4’s home screen and select "Settings".
Step 2: Select "Storage" and then "System Storage".
Step 3: Select "Downloaded Data" and highlight the corrupted file.
Step 4: Press the "Options" button on your controller and select "Delete".
Method 3: Clean the Game Disc
Step 1: Turn off your PS4 and unplug the power cord.
Step 2: Remove the game disc from the console.
Step 3: Use a soft cloth to wipe the disc clean.
Step 4: Reinsert the disc and try playing the game again.
Method 4: Update the Software
Step 1: Go to the PS4’s home screen and select "Settings".
Step 2: Select "System Software Update" and follow the on-screen instructions.
Method 5: Restore Your PS4 Software Licenses
Step 1: Go to the PS4’s home screen and select "Settings".
Step 2: Select "Account Management" and then "Restore Licenses".
Step 3: Follow the on-screen instructions to restore your software licenses.
Method 6: Rebuild the Database
Step 1: Press the PS button on your controller.
Step 2: Select "Rebuild Database" and follow the on-screen instructions.
Method 7: Perform a Check Disk (chkdsk) on the Hard Drive
Step 1: Go to the PS4’s home screen and select "Settings".
Step 2: Select "Storage" and then "System Storage".
Step 3: Select "Hard Drive" and then "Check Disk".
Step 4: Follow the on-screen instructions to run the check disk.
Conclusion
Fixing corrupted files on PS4 can be a complex process, but by following these steps, you may be able to resolve the issue and get back to playing your favorite games. Remember to always back up your data regularly to prevent data loss. If you are still experiencing issues, it may be worth considering seeking assistance from a professional or contacting Sony support.