How do I fix my Nintendo Switch eShop error?

How to Fix Your Nintendo Switch eShop Errors

Are you experiencing frustration with your Nintendo Switch, unable to access the popular eShop? You’re in the right place! Today, we’ll walk through the most common Nintendo eShop errors and provide some simple solutions to get back to gaming.

Quick Fix: Power Cycle Your System

Before we dive deep into the troubleshooting process, try the simplest solution power cycling your Nintendo Switch. This may seems obvious, but it could resolve the issue instantly:

• Press and hold the Power button until the lights on the console turn white.
• Release the power button and wait for at least 30 seconds for the console to fully shut off.
• Press the power button again to turn back on.

Error Type 1: Unable to Connect to the Internet or eShop

• Common error codes: 2323, 232, 9001, or 9002
  • Check your Nintendo Switch’s internet connection:
    • Visit the System Settings>Internet>Internet Settings > Advanced Settings to modify your DNS settings.
    • Try connecting to public Wi-Fi or reset network settings.
  • If you’re using a console with a physical connection (HDMI), Ensure the cable is securely linked and try restarting the app.
  • Refresh your internet connection: Pause and unpause your service provider’s internet connection test.

Error Type 2: Authentication Issues

• Common error codes: "Authentication Failed" or
  • Verify username and password:
    • Ensure your account credential is correct and not expired.
    • If you’re using proxy settings, disable them temporally.
  • Test your account credentials on official Nintendo support pages.

Error Type 3: Server Issues