How do I get a refund on World of Warcraft?

How Do I Get a Refund on World of Warcraft?

Getting a refund on World of Warcraft can be a bit tricky, but we’re here to guide you through the process. Blizzard Entertainment, the developer and publisher of WoW, has a comprehensive refund policy in place for various situations. In this article, we’ll explore the different methods to request a refund and the corresponding requirements.

Requesting a Refund

Before we dive into the process, it’s essential to note that you can only request a refund for purchases made on the Blizzard website or through the Battle.net app. Any purchases made through third-party resellers or other platforms do not qualify for a refund.

Here are the steps to request a refund on World of Warcraft:

Method 1: Refund via Self-Service

1. Log in to your Battle.net account: Go to the Blizzard website and log in to your account.
2. Select the purchase you want to refund: Click on the "My Account" dropdown menu and select "Games and Subscriptions" from the drop-down list.
3. Find the purchase in question: Scroll through your purchase history and find the order you want to refund.
4. Request a refund: Click the "Cancel Subscription" button next to the purchase.
5. Confirm cancellation: Confirm that you want to cancel the subscription and agree to the terms and conditions.

Method 2: Refund via Game Master Support

1. Log in to the WoW Support website: Visit the World of Warcraft support website and log in with your Blizzard account credentials.
2. Submit a support ticket: Click on the "Submit a ticket" button and fill out the form with your ticket details.
3. Explain the reason for the refund: Provide a clear and concise explanation for why you’re requesting a refund.
4. Wait for a response: A Game Master will respond to your ticket and ask for additional information or verify your identity.
5. Accept the refund terms: If your refund is approved, you’ll receive a confirmation email with the terms and conditions of the refund.

Refund Terms and Conditions

Before you request a refund, please note the following terms and conditions:

• Refund window: Refunds can only be requested within the first 30 days of purchase.
• Account eligibility: Refunds are only eligible for accounts with no active subscriptions or payments pending.
• Service fees: Refunds will not be issued for services fees, such as the Battle.net account fee or any additional fees associated with your purchase.
• Game balance: Refunds will not be issued for in-game currency or gold.

Refund Schedule

Here’s a table outlining the refund schedule for World of Warcraft:

Refunds for Shadowlands

The Shadowlands expansion has specific refund terms and conditions:

• Refund period: Refunds can be requested within the first 30 days of purchase.
• Refund method: Refunds will be issued in the original form of payment.
• Refund amount: The refund amount will be based on the original purchase price minus any applicable service fees.

Refunds for Legendary Power

If you’ve purchased a Legendary power and no longer want to use it, you can’t get a refund for the purchase. However, you can use the item or exchange it for other items of equal value through the Auction House.

Conclusion

Requesting a refund on World of Warcraft can be a bit confusing, but by following these steps and understanding the terms and conditions, you’ll be well on your way to getting a refund. Remember to always check your account eligibility and refund window before submitting a request, and make sure to comply with the refund terms and conditions to avoid any potential issues.

Additional Resources

• Blizzard Support Website: www.blizzard.com/en-us/support
• World of Warcraft Support Page: www.worldofwarcraft.com/en-us/support
• Battle.net Support Page: www.battle.net/en-us/support

Remember to stay up-to-date with the latest World of Warcraft news and updates by following Blizzard’s official social media channels and website. Happy gaming!

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