Restoring Your Authenticator App Without Backup
If you find yourself in a situation where you’re unable to recover your authenticator app after losing or forgetting the password, here are the steps to restore your app:
1. Google Authenticator: For Google Authenticator users, you need to enable account recovery on each account linked to your app. Note that each service provider provides its own methods of recovery, as they maintain ownership of the password.
- Visit the Google login page and sign in.
- Click Sign-in Help and go to I have a specific problem. Scroll down until you find the problem you’d like to address: If you can’t sign in…
- Underneath the answer to your query, you can find the following two options that may assist with recovery for each individual Google account:
- Forget authentication code; I’d like to reset a lost phone/tablet to get new access codes. You will have 10 sets of backup codes and should save your list in a safe, secure location outside of the recovery system.
For Google Accounts:** If Google doesn’t receive a request like the one listed here, you shouldn’t use backup or recovery system.
There are exceptions: when someone forgets. When your data is lost., there might exist a backup at some site.
- Forget authentication code; I’d like to reset a lost phone/tablet to get new access codes. You will have 10 sets of backup codes and should save your list in a safe, secure location outside of the recovery system.
Step 2: Click Turn on recovery to get or change password if you…
If a file is lost as a result.
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