What is error code 0x87e10004 on Xbox?

What is Error Code 0x87e10004 on Xbox?

Error code 0x87e10004 is a common error that Xbox users may encounter, typically displaying "Microsoft Store can’t be used while streaming (0x87e10004)". If you’re experiencing this issue, don’t worry! In this article, we’ll dive into what error code 0x87e10004 is, why it occurs, and most importantly, how to fix it.

Understanding Error Code 0x87e10004

Error code 0x87e10004 primarily appears when you try to access a backward-compatible game via remote play with the Xbox mobile app. Unfortunately, this error prevents users from playing their desired game. The main reasons behind this error code include:

• Inconsistent link between Xbox and Ubisoft accounts
• Corrupt game data or a recent software update
• Problem with the game disc

How to Fix Error Code 0x87e10004

While we’ve identified the probable causes, let’s provide practical steps to solve the error:

Solution 1: Link Xbox and Ubisoft Accounts

1. Launch the Xbox mobile app.
2. Sign in using your Xbox account.
3. Ensure your Xbox account is linked to your Ubisoft account.
4. Open the game you’re attempting to play.
5. If the error still persists, try reinstalling the game.

Solution 2: Remove Corrupted Data or Unlink Apps

1. Restart your Xbox console.
2. Remove any recently installed or corrupted apps.
3. Sign out of the app, then sign back in.

Solution 3: Check Game Disc Quality

1. For physical game discs: inspect the disc for any signs of damage or wear and tear.
2. For digital games, restart your Xbox console or troubleshoot the game itself.
3. In extreme cases, consider performing a full system reset or performing a clean install.

Prevention is Better Than Cure

To minimize errors, keep your console software up-to-date by regularly checking for and installing updates. Also:

• Regularly remove cache and data: remove the cache and data in your Xbox settings to fix minor issues.
• Back up your progress: create regular backups to save your progress and minimize frustration.
• Verify Ubisoft account: ensure your Xbox account is linked correctly, especially when playing multiplayer or linked games.

Recap and Conclusion

In this article, we delved into the causes of error code 0x87e10004, explaining the reasons behind its appearance. We then covered various solutions to troubleshoot the issue, focusing on linkages, app corrections, and disc inspections.

To prevent errors like error code 0x87e10004 in the future, remember to prioritize system updates, maintain clear links between accounts, clean app data, and, when necessary, backup and reinstall games.

Whether you’re a seasoned Xbox pro or a newcomer to the Xbox world, following the guidance provided in this article will help you tackle any future errors and keep enjoying the Xbox experience!