What is Error Code 21 in Fortnite?
Error codes can be frustrating, especially when you’re trying to play your favorite game. In this article, we’ll explore what error code 21 means in Fortnite and how to fix it.
Direct Answer
Error code 21 in Fortnite is related to Epic Games Launcher ownership verification. It occurs when your account doesn’t own the game, which prevents you from playing it.
Symptoms
If you’re experiencing error code 21, you might notice the following symptoms:
- Error message: You’ll see an error message saying "Your account doesn’t own the game" or "Ownership Verification failed".
- Prevented login: You won’t be able to log in to your account to play the game.
- Access denied: You’ll receive an access denied message when trying to access the game.
Causes
Error code 21 is usually caused by a failure to verify your account’s ownership of the game. This can happen due to various reasons, including:
- Incorrect account credentials: You might have entered incorrect login credentials, causing the error.
- Account issues: There might be issues with your Epic Games account, such as a forgotten password or two-factor authentication.
- Game ownership: You might not have purchased the game or have not completed the ownership verification process.
Fixes
To resolve error code 21 in Fortnite, try the following fixes:
- Check your account credentials: Verify that your account credentials are correct and enter them correctly.
- Reset password: If you’ve forgotten your password, reset it and try logging in again.
- Verify game ownership: Check if you’ve purchased the game and completed the ownership verification process.
- Contact Epic Games support: If the issue persists, contact Epic Games support for assistance.
Additional Troubleshooting Steps
If the above fixes don’t work, try the following additional steps:
- Clear Epic Games Launcher cache: Clear the cache and data of the Epic Games Launcher app.
- Update the Epic Games Launcher: Make sure the Epic Games Launcher is updated to the latest version.
- Run the Epic Games Launcher as an administrator: Run the Epic Games Launcher as an administrator to check if the issue is caused by permission issues.
Conclusion
Error code 21 in Fortnite is usually caused by a failure to verify account ownership. To fix it, try the above troubleshooting steps and ensure that your account credentials are correct. If the issue persists, contact Epic Games support for assistance. Remember to regularly update the Epic Games Launcher and clear the cache and data to prevent similar errors from occurring.
Related Error Codes
- Error Code 19: This error occurs when a game is still running in the background and prevents the Epic Games Launcher from accessing it.
- Error Code 18: This error occurs when a game is not properly installed or is corrupted.
- Error Code 25: This error occurs when the Easy Anti-Cheat service fails to start.
References
- Epic Games FAQ: Error Codes
- Fortnite Support: Error Codes
- PC Gamer: How to fix error code 21 in Fortnite