What to do if Sims 4 Won’t Download?
Stuck with a downloading struggle? Don’t worry; we’ve got you covered! In this article, we’ll guide you through various troubleshooting steps to fix issues with downloading Sims 4. Follow along to debug and resolve the problems faced while downloading this popular gaming title.
Checking Origins
Before diving into heavy troubleshooting, ensure you are using the latest version of Origin. Origin frequently updates to improve performance and fix bugs, so it’s essential to keep it up to date. To do so:
- Open Origin.
- Click on Settings (gear icon) near the top-right corner of the window.
- Select General from the side menu.
- Toggle to the Updates section.
If you’re still unable to download, it could be due to outdated Sims 4 game data.
Clearing Cache
Clearing Origin’s cache can resolve issues like not being able to download a game. To clear it:
- Go back to the Origin Settings by clicking on the gear icon.
- Scroll to the Application Settings section on the left.
- Click on Diagnostics followed by Troubleshooting Options.
- Find ‘Clear Origin Cache’ option and click on it. Confirm the action to confirm.
Repairing Your Game
If you recently installed a new update for Sims 4 and couldn’t download it successfully:
- Open Origin library.
- Find ‘The Sims 4’ and right-click on the game icon.
- Select ‘Repair’ in the context menu.
- Wait for Origin to handle the repair process, completing any necessary updates and replacing corrupted files.
Ensuring Correct Download Folder Structure
Make sure you specify the correct download location:
- Go to settings (gear icon).
- Select Application Settings | General | Downloads.
- Ensure the ‘Destination file path’ is the place where you want Sims 4 to be saved
Origin’s Antivirus and Firewall Settings
Potential conflicts with antivirus and firewalls can hinder download efforts. Try:
- Temporarily disabling antivirus during the download process (e.g., Norton Anti-Virus).
- Right-clicking on Origin while holding the Shift key | Run as administrator | Then, try downloading.
Or, you can manually pause your antivirus software until your download is complete. As for firewalls: