Why Aren’t All My Overwatch Characters Unlocked?
Overwatch 2 has finally arrived, and fans are excited to dive into the world of heroes and battle passes. However, some players are experiencing a frustrating issue – not all their Overwatch characters are unlocked. This article aims to provide answers to this question and provide guidance on how to overcome this problem.
Blizzard’s Explanation
Blizzard has confirmed that this issue occurs when the game mistakenly identifies an account as new, rather than an older one. This can lead to the game trying to make the player go through the Overwatch 2 First-Time User Experience (FTUE) tutorial, even if they have played the original Overwatch. This problem can be fixed by simply logging out and restarting the game.
New Player Experience
For players who didn’t own the original Overwatch, they will only have access to a limited number of heroes to start with. This is because the game is designed to introduce new players to the world of Overwatch at a slower pace. As they progress through the game, they will unlock new heroes and content.
Unlocked Heroes for Existing Overwatch Players
For players who owned the original Overwatch, they will have access to all heroes except for one – Kiriko, a new hero introduced in Overwatch 2. If you had legendary edition or the legendary edition upgrade for Overwatch 1, or if you bought the watchpoint pack for Overwatch 2, you will automatically have access to all heroes.
Battle Pass
Overwatch 2 will not be locking new heroes behind a paid battle pass. Heroes will be available through a free track for the battle pass. This means that all players will have access to new heroes as they progress through the game, regardless of whether they purchase a battle pass or not.
How to Unlock Unlocked Heroes
If you’re experiencing issues with heroes not being unlocked, you can try the following:
- Log out and restart the game: This has been confirmed by Blizzard to fix the issue.
- Check your account history: Make sure you’re playing on the correct account and that you haven’t accidentally created a new one.
- Check for updates: Ensure that your game is up to date, as updates may fix issues with hero unlocks.
- Contact Blizzard support: If none of the above solutions work, you can contact Blizzard support for further assistance.
Troubleshooting Table
| Issue | Solution |
|---|---|
| Not all heroes unlocked | Log out and restart the game |
| Incorrect account identification | Check account history |
| Outdated game version | Check for updates |
Conclusion
In conclusion, the issue of not all Overwatch characters being unlocked is a common problem for some players. However, Blizzard has confirmed that the issue can be fixed by logging out and restarting the game. Additionally, Overwatch 2 will not lock new heroes behind a paid battle pass, and players will have access to all heroes through a free track. By following the troubleshooting steps outlined above, you should be able to unlock all your Overwatch characters and enjoy the game to the fullest.