Why Does My PS5 Keep Disconnecting from LAN?
The PlayStation 5 (PS5) is a powerful gaming console that offers an immersive gaming experience. However, some users have reported issues with their PS5 disconnecting from the local area network (LAN) frequently. In this article, we will explore the possible reasons behind this issue and provide solutions to help you resolve the problem.
Common Reasons for PS5 LAN Disconnection
Before we dive into the solutions, let’s first identify the common reasons that may cause your PS5 to disconnect from the LAN:
- Loose or Faulty Ethernet Cable: A loose or faulty Ethernet cable can cause disconnections. Make sure to check the cable for any signs of damage or wear and tear.
- Router Issues: Issues with your router, such as firmware updates or hardware malfunctions, can cause disconnections.
- PS5 Settings: Incorrect PS5 settings, such as the wrong network settings or DNS settings, can cause disconnections.
- Network Congestion: High network congestion can cause disconnections. This can be due to multiple devices connected to the same network.
- Firmware Issues: Firmware issues with the PS5 or router can cause disconnections.
Solutions to PS5 LAN Disconnection
Now that we have identified the common reasons, let’s move on to the solutions:
Update Console System Software in Safe Boot Mode
Why: This solution is recommended by Sony to resolve connectivity issues. Safe Boot Mode allows the PS5 to boot in a safe environment, which can help resolve issues with the system software.
How:
- Press and hold the power button on your PS5 until it turns off.
- Press and hold the power button again until you hear two beeps.
- Release the power button and wait for the PS5 to boot in Safe Boot Mode.
- Go to Settings > System > System Software Update and update your PS5’s system software.
Rebuild PS5 Database & Clear System Software Cache
Why: A corrupted database or cache can cause connectivity issues. Rebuilding the database and clearing the cache can help resolve the issue.
How:
- Go to Settings > System > System Software Update and update your PS5’s system software.
- Go to Settings > System > Storage > PS5 > Rebuild Database.
- Select "Rebuild Database" and follow the prompts.
- Go to Settings > System > Storage > PS5 > Clear System Software Cache.
- Select "Clear System Software Cache" and follow the prompts.
Move Your Console Closer to the Router
Why: Physical distance between the PS5 and router can cause connectivity issues. Moving the PS5 closer to the router can help improve connectivity.
How: Move your PS5 to a location that is closer to your router.
Check Router Settings
Why: Incorrect router settings can cause connectivity issues. Check your router settings to ensure they are correct.
How:
- Go to your router’s settings page.
- Check the IP address, subnet mask, gateway, and DNS settings.
- Ensure that the settings are correct and match your PS5’s settings.
Use a Wired Connection
Why: Wired connections are generally more reliable than wireless connections. Using a wired connection can help improve connectivity.
How: Connect your PS5 to your router using an Ethernet cable.
Reset Your Router
Why: Resetting your router can help resolve connectivity issues caused by firmware issues or other technical problems.
How:
- Locate the reset button on your router.
- Press and hold the reset button for 10 seconds.
- Release the reset button and wait for the router to reboot.
Conclusion
In conclusion, PS5 LAN disconnections can be caused by a variety of factors, including loose or faulty Ethernet cables, router issues, incorrect PS5 settings, network congestion, and firmware issues. By following the solutions outlined in this article, you can help resolve the issue and improve your PS5’s connectivity. Remember to update your PS5’s system software, rebuild the database and clear the system software cache, move your console closer to the router, check router settings, use a wired connection, and reset your router if necessary.