Why is my purchased game not showing up on Switch?
If you’ve purchased a game on your Nintendo Switch, but it’s not showing up on your console, you’re not alone. This issue can be frustrating, especially if you’re eager to start playing your new game. In this article, we’ll explore some common reasons why your purchased game may not be showing up on your Switch and provide solutions to help you resolve the issue.
Check Your Nintendo Account
Before we dive into the possible causes, let’s start with the basics. Make sure you’re logged in to the correct Nintendo Account on your Switch. If you have multiple accounts linked to your console, try switching to the account you used to purchase the game.
Verify Your Purchase
Check your Nintendo eShop purchase history to ensure that the game was successfully purchased and downloaded. If the game is not listed in your purchase history, you may need to contact Nintendo support for assistance.
Data Management
Ensure that your Switch has enough storage space to complete the download. If your console is running low on storage, you may need to delete some content to free up space. To check your storage space, go to System Settings > Data Management > Storage.
Redownloads
Check your Redownloadable Software list in the Nintendo eShop to see if the game is available for redownload. If it is, try downloading it again to see if it shows up on your console.
Software Displays "Purchased"
If the game shows "Purchased" in the Nintendo eShop, but you’re unable to redownload it, try the following:
- Check your Nintendo Account’s purchase history to ensure that the game was successfully purchased.
- Contact Nintendo support for assistance with redownloading the game.
Linking Your Account
If you’ve purchased a game on one Switch and want to play it on another, make sure to link your Nintendo Account to the new console. This will allow you to redownload your purchased games.
Troubleshooting Tips
- Restart your Switch to ensure that any temporary issues are resolved.
- Check for software updates to ensure that your console is running the latest version.
- Try downloading the game on a different console if you have access to one.
Common Issues and Solutions
| Issue | Solution |
|---|---|
| Game not showing up in purchase history | Check your Nintendo Account’s purchase history to ensure that the game was successfully purchased. |
| Game shows "Purchased" but can’t be redownloaded | Check your Redownloadable Software list in the Nintendo eShop to see if the game is available for redownload. |
| Storage space issues | Delete some content to free up space on your console. |
Conclusion
If your purchased game is not showing up on your Switch, don’t worry! By following these troubleshooting tips and checking your Nintendo Account and purchase history, you should be able to resolve the issue and start playing your new game. Remember to always keep your console and account information up to date to avoid any issues. Happy gaming!