Why won t my Nintendo eShop card work?

Why Won’t My Nintendo eShop Card Work?

As a Nintendo fan, you’ve probably received a Nintendo eShop card as a gift or purchased one to purchase games and content from the Nintendo eShop. However, when you try to use the card, you’re met with an error message or the card isn’t recognized. This can be frustrating and disappointing. In this article, we’ll explore the common reasons why your Nintendo eShop card might not be working and provide solutions to get you back to playing your favorite games.

Verify That You’re Entering the Number Correctly

One of the most common reasons why your Nintendo eShop card isn’t working is that you’re entering the code incorrectly. Make sure you’re entering the 16-character code correctly, including any spaces or dashes. If you’re still having trouble, try entering the code slowly and carefully to ensure you’re not missing any characters.

Check Your System Settings

Another common issue is that your system settings are not set to the correct region. Make sure that your system is set to the correct region where the code was purchased. You can do this by going to the System Settings on your Nintendo Switch and selecting "System" > "System Settings" > "Region" and selecting the correct region.

Ensure Your Account is Set Up Correctly

If you’re using a Nintendo eShop card for the first time, you’ll need to set up your account on the Nintendo eShop. Make sure you’re using the correct email address and password, and that your account is set up correctly. If you’re having trouble, try resetting your password or contacting Nintendo support for assistance.

Check for any Active Free Trials

If you have an active free trial Nintendo Switch Online membership, you may not be able to purchase a family membership. Make sure you’ve cancelled any active free trials before attempting to make a purchase.

Contact Nintendo Support

If you’ve tried all of the above steps and your Nintendo eShop card still isn’t working, it may be worth contacting Nintendo support for assistance. They’ll be able to help you troubleshoot the issue and provide a solution.

Common Error Codes

Here are some common error codes you may encounter when trying to use your Nintendo eShop card:

• Error Code 2813 6561: This error code typically indicates that the code was entered incorrectly or is intended for use in a different region’s Nintendo eShop.
• Error Code 900-0011: This error code typically indicates that the code has already been redeemed or is invalid.
• Error Code 900-0012: This error code typically indicates that the code is invalid or has been used in a different region’s Nintendo eShop.

Solutions for Common Issues

Here are some solutions for common issues you may encounter when trying to use your Nintendo eShop card:

• Card Not Recognized: Try restarting your system and attempting to use the card again. If the issue persists, contact Nintendo support for assistance.
• Code Not Accepted: Try entering the code slowly and carefully to ensure you’re not missing any characters. If the issue persists, contact Nintendo support for assistance.
• Card Balance Not Applied: Try restarting your system and attempting to use the card again. If the issue persists, contact Nintendo support for assistance.

Conclusion

In conclusion, there are several reasons why your Nintendo eShop card may not be working, including entering the code incorrectly, setting up your account incorrectly, and having an active free trial. By following the steps outlined in this article, you should be able to troubleshoot and resolve the issue. If you’re still having trouble, don’t hesitate to contact Nintendo support for assistance.